| |
Introduction
ISO 17025 provides a framework for the special needs of organizations that want to control their laboratory processes and are seeking to achieve an independent, external accreditation.
All ISO/IEC 17025 training programs are taught to the new ISO/IEC 17025:2005 standard.
|
Based upon ISO 9001, but written for the particular needs of laboratory management, ISO 17025 addresses the proficiency of the organization to perform the testing and calibration activities. Our ISO 17025 training teaches you how to develop business processes that focus on ISO 17025 standards compliance as well as cost-saving benefits.
Our ISO 17025 training program includes courses such as ISO 17025 training for implementation, ISO 17025 training for internal auditors, and ISO 17025 training for lead auditors. We can also provide customized ISO 17025 training and consulting support at your organization.
ISO (the International Organisation for Standardisation) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees.
International Standard ISO 9001:2000 was prepared by Technical Committee ISO/TC 176, Quality Management and quality assurance, subcommittee SC2, Quality Systems.
ISO 9001:2000 is the third edition of ISO 9001. This third edition of ISO 9001 cancels and replaces the second edition (ISO 9001:1994) together with ISO 9002:1994 and ISO 9003:1994. It constitutes a technical revision of these documents. Those organisations which have used ISO 9002:1994 and ISO 9003:1994 in the past may use this International Standard by excluding certain requirements in accordance with 1.2 of the ISO 9001:2000 requirements.
ISO 9001:2000 international standard specifies requirements for a quality management system when an organisation
- needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements, and
- aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements.
ISO 17025:2005
AWARENESS TRAINING FOR MANAGEMENT
(1 Day of 7 hrs)
This course is designed for management who want to find out more about the international standard and what it takes to get the organisation certified to the international standard.
This course is also designed for management as part of the Consultancy Package to educate the management staff on the international standard and the consultancy approach and project phases that will lead the organisation to certification.
Objectives
- To raise levels of awareness and understanding of the ISO 17025 quality management system requirements.
- To provide an understanding of the key factors associated with successful implementation of the ISO 17025 quality management system.
- To provide an understanding of the methodology for implementing the ISO 17025 system.
Course Outline
- What is ISO
- Introduction and history of ISO/IEC 17025
- Elements of ISO/IEC 17025
- Interrelation with QS/ISO 9000 quality management standards (accreditation vs. registration)
- Management of a calibration or testing laboratory (management, organization, quality systems, audit and review)
- Structure of quality system documentation and preparation of Level 3 procedures
- ISO/IEC 17025 implementation steps
- Accreditation body requirements
- Benefits of implementing ISO 17025
- Quality Management Principles
- Model of Process Approach
- Guidelines for implementing ISO 17025 system
- ISO 17025 implementation methodology
- Role of Management
Who should attend
- This course is designed for management who want to have an understanding of the AS 9100 / ISO 9001:2000 system and how to implement the system for certification purpose.
Course Fee
Course Award
- Certificate of successful completion: given to participants who attend the full duration of the course.
ISO 17025:2005
AWARENESS TRAINING FOR STAFF
(1 Day of 7 hrs)
- This course is designed for the staff who want to find out more about the international standard and what it takes to get the organisation certified to the international standard.
- This course is also designed for the staff as part of the Consultancy Package to educate the general staff on the international standard and the consultancy approach and project phases that will lead the organisation to certification.
Objectives
- To raise levels of awareness and understanding of the ISO 17025 quality management system requirements.
- To provide an understanding of the key factors associated with successful implementation of the ISO 17025 quality management system.
- To provide an understanding of the methodology for implementing the ISO 17025 system.
Course Outline
- What is ISO
- Introduction and history of ISO/IEC 17025
- Elements of ISO/IEC 17025
- Interrelation with QS/ISO 9000 quality management standards (accreditation vs. registration)
- Management of a calibration or testing laboratory (management, organization, quality systems, audit and review)
- Structure of quality system documentation and preparation of Level 3 procedures
- ISO/IEC 17025 implementation steps
- Accreditation body requirements
- Benefits of implementing ISO 17025
- Quality Management Principles
- Model of Process Approach
- Guidelines for implementing ISO 17025 system
- ISO 17025 implementation methodology
- Role of General Staff
Who should attend
- This course is designed for management who want to have an understanding of the ISO 17025 system and how to implement the system for certification purpose.
Course Fee
Course Award
- Certificate of successful completion: given to participants who attend the full duration of the course.
ISO 17025:2005
INTERNAL AUDITOR TRAINING
(3 Days of 7 hours each day)
This course is designed to increase your understanding of auditing techniques against the ISO/IEC 17025 requirements. Using interactive workshops, simulated audits, tutorials and case studies, you will understand the requirements of ISO/IEC 17025, develop practical audit skills, improve evaluation and communication skills, gain effective reporting skills and learn how to implement corrective action programs.
Note: ANSI/NCSL Z540-1 is equivalent to the ISO/IEC 17025 requirements for calibration labs.
Objectives
- The objective of this training course is to train participants to understand, develop and implement an in-house quality audit programme, which fulfils the requirements for Internal Audit.
Course Outline
- Introduction of Quality Principles, definitions, process approach and ISO 17025:2005 Quality Management System
- Overview of ISO/IEC 17025 requirements
- Coordinating a quality management system audit against ISO/IEC 17025
- How to construct an audit program
- Effective auditing techniques
- Evaluating the significance of audit findings
- Methods for improving communication skills during the audit presentation
- How to report the findings and conclusions
- Developing and implementing corrective action programs
- Types of audits
- Objectives of Internal Auditor Training Programme
- Responsibility and Authority of the Audit Team
- Planning, Preparing and Performing an Audit
- Auditing Skills and Documenting Non-conformities
- Corrective Actions and Follow-up
- Audit Reporting
- Case Studies and Exercise
- Exam
Who should attend
- Individuals wishing to perform internal audits to ISO/IEC 17025
- Laboratory managers and supervisors
- Companies seeking ISO/IEC 17025accreditation
- Companies that recognize the value of operating a laboratory management system
- Registrar/accreditation body auditors
- Existing (ISO/QS-9000) internal auditors who are looking to expand their skills in the area of laboratory practices
- Supplier quality auditors wishing to evaluate laboratory service suppliers, including calibration suppliers
Course Fee
Pre-requisite
- Participants should be familiar with the ISO 17025:2005 Standard as preparation for the course.
Further Training
- Participants who have successfully completed the Internal Auditor Training Course could enrol in the Auditor / Lead Auditor Training Course.
Course Award
- Certificate of Successful Completion: given to participants who attended the full duration of the course and pass the exam.
ISO 17025:2005
DESIGN, DEVELOPMENT & IMPLEMENTATION WORKSHOP
(3 Days of 7 hours each day)
Objective
- Quality systems standards such as ISO 9000 require the use of calibration and test facilities that are able to meet quality requirements. In addition, the third edition of QS-9000 requires the use of ISO/IEC 17025 accredited facilities.
The purpose of this course is to provide participants with an understanding of the background to the laboratory accreditation process, and the interrelation between QS/ISO 9000 Quality Management System Standards. The course will provide detailed guidance on the requirements of ISO/IEC 17025, the structuring of quality system documentation, implementation steps and laboratory accreditation requirements.
Course Outline
- Introduction and history of ISO/IEC 17025
- Elements of ISO/IEC 17025
- Interrelation with QS/ISO 9000 quality management standards (accreditation vs. registration)
- Management of a calibration or testing laboratory (management, organization, quality systems, audit and review)
- Functional elements of a calibration or testing laboratory (personnel, training, laboratory environment, equipment)
- Laboratory processes (traceability, test & calibration methods, uncertainty, proficiency testing, handling, certificates and reports)
- Purchased material and services (subcontracting of calibration or testing, outside support services and supplies)
- Feedback (complaints)
- Structure of quality system documentation and preparation of Level 3 procedures
- ISO/IEC 17025 implementation steps
- Accreditation body requirements
- Development of Business Process approach to Quality Management System
- Preparation and documentation of Quality Management Manuals, Procedures and Work Instructions
- Overview of Audits and Assessment Techniques
- Implementing a Quality Management System
- Achieving Accreditation and Maintaining a Quality Management System
Who should attend
- Laboratory quality/technical managers
- Laboratory technicians/supervisors
- Assessors of laboratory management systems
- Users of calibration and test services
- Directors of quality
- Improvement of measurement & testing groups
Course Fee
Further Training
Participants who have successfully completed the Design, Development and Implementation of ISO 17025 Quality Management System course could enrol in the Internal Auditor or Lead Auditor Training Course.
Course Award
 Download Registration Form
Certificate of Successful Completion: given to participants who attended at least 90% of the class.
|
|
