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What is IOSA
The IATA Operational Safety Audit (IOSA) is the emerging global airline standard. This program aims to reduce the number of overlapping audits by use of a single standardized system that will be accepted worldwide. By eliminating the need for so many audits, IOSA will result in immediate cost savings in the short term, and greater cost efficiencies through improved operations in the long term. IOSA becomes extremely important when an airline or air transportation organization wishes to distinguish itself by complying with this accepted global standard.
Who can Benefit from IOSA
Any air carrier — or business that supports air carrier operations — that sees the need for improved safety and efficiency in any phase of its operations can benefit from an IOSA audit.
These businesses include:
- International airlines
- Major domestic airlines
- Regional airlines
- Cargo carriers
- MRO providers
- Corporate aviation departments
What does IOSA cover?
IATA’s auditing standard focuses on key aspects of airline and airline support operations, including:
- Corporate organization and management
- Flight operations
- Operational control/flight dispatch
- Ground handling
- Engineering and maintenance
- Cabin operations
- Cargo operations
- Operational security
What We Can Do for You
As an industry specialist partnering with client airlines, ACACD provides a variety of aviation services. ACACD’ services range from program design and analysis to auditing, including:
- Partnership auditing to a variety of established industry standards, including IATA’s comprehensive IOSA standard
- Flight safety program design and implementation guidance
- Environmental safety program design and implementation guidance
- Maintenance and engineering quality assurance
- Gap analysis to meet regulatory or industry operational standards
- Electronic flight data analysis
Services & Solutions
Audit Services
ACACD offers three types of Auditing services
- IATA Operational Safety Audits (IOSA)
- Second Party Audits
- Gap Analysis Assessments
IATA Operational Safety Audits (IOSA)
ACACD has the experience, the resources and the ability to provide an Operator with the best possible IOSA audit solution. We will assist you through the IOSA process from preparation to registration. Please see our IOSA Audit for more details.
Second Party Auditing and Gap Analysis Assessments
ACACD auditors can perform second party audits and gap analysis in any one or more of the following operational areas:
- Gap Analysis Assessments
- Airport Operations
- Cabin Safety
- Flight Deck Enroute Activities
- Engineering
- Operations
- Organization & Management
- Quality Assurance
- Regulatory Approvals, Delegations and Exemptions
- Safety
- Security
- Technical Documentation
- Training
ACACD offers a comprehensive and flexible suite of technical documentation services, including project outsourcing and best practices consulting.
IOSA Audit Service
ACACD is currently in the process of being formally accredited as an Audit Organization (AO) by the International Air Transport Association (IATA) to perform IATA Operational Safety Audits (IOSA). IOSAs can only be performed by IATA accredited AOs.
ACACD has the experience, the resources and the ability to provide an Operator with the best possible IOSA audit solution. We will assist you through the IOSA process from preparation to registration.
ACACD offers the following IOSA services:
- IOSA Preparation Visit (IPV)
- IOSA Audit for Registration
- IOSA Audit for Registration Renewal
IOSA Preparation Visit (IPV)
At an Operator's request, ACACD will provide direct guidance in advance of the on-site assessment phase of the audit for the purpose of preparing for a successful IOSA audit.
Through an IPV, ACACD can provide:
- On-site IOSA Preparation Visit (IPV)
- Explanation of IOSA concepts and terminology
- Explanation of entire IOSA process from preparation to registration
- Communication of audit objectives and expectations
- Guidance interpreting IOSA Standards and Recommended Practices (ISARPs)
- Techniques for conducting pre-audit self assessment to determine level of conformity with ISARPs
- Direction to additional resources
During an IPV, ACACD cannot provide:
- Instruction to or specifically what actions the Operator should take to achieve conformity with ISARPs
- Consulting services that would in anyway cause a conflict of interest
IOSA Audit for Registration
During the IOSA Audit process, ACACD will:
- Work with the Operator to schedule and plan the audit
- Provide a team of experienced IOSA auditors
- Perform an on-site IOSA audit
- Provide continuous feedback to the Operator regarding the progress and status of the audit
- Provide the Operator with a list of any non-conformities (as applicable) on the final day of the audit
- Deliver a Preliminary IOSA Audit Report (PIAR) to the Operator within 15 business days of the audit closing meeting
- Work with the Operator to ensure an effective Corrective Action Plan (CAP) is developed within the required time-limits (as applicable)
- Remain engaged with the Operator during the CAP process
- Submit a final IOSA Audit Report (IAR) to IATA, upon CAP completion, and recommend Operator for IOSA registration
IOSA Audit for Registration Renewal
Initial IOSA registration lasts for 24 months from the date of the on-site audit closing meeting.
Prior to IOSA registration expiration, ACACD can provide a renewal IOSA audit:
- Utilizing the same processes of an IPV and an IOSA as mentioned above
- Providing updated information regarding any changes in the IOSA process or revisions to ISARPs since initial registration
 Download Registration Form
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