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SIX SIGMA COURSE OVERVIEW (1 Day Course)
Course Description –
Sigma is a Quality Control methodology that is the leading Quality Improvement program in Industry. It was created by Motorola Corporation in the mid 1980’s to increase the productivity and quality of products and customer service processes. Since then, this methodology has been used world-wide by companies to measure process performance and implement quality assurance procedures. Six sigma can be used to improve government efficiency and reduce total ownership costs. This course discusses what Six Sigma is and how it can be implemented to identify, improve, and measure job processes. The course also discusses the roles of the principle players: "Green Belts", "Black Belts" and "Champions" as part of the Six Sigma process.
Course Outline –
- Six Sigma
- What is Six Sigma?
- The Motorola Process
- How Six Sigma can be effective for the Government and Industry
- Expected Benefits of Six Sigma – Short and Long Term
Examples of Past Successful Improvements from Industry and Government
- The Six Sigma Team
- Employees
- Managers
- Key Players: Champions, Black Belts, Green Belts
- Customers
- Basic Statistics
- The Six Sigmas
- Normal Distribution
- Mean
- Standard Deviation
- Practical Exercises using the basic principles
- Project Identification and Planning
- Financial Consideration
- Key Processes
- Quality (Cost and Procedures)
- Identification of unproductive and wasteful processes and efforts
- Prioritizing projects
- DMAIC Strategies
- Define
- Measure
- Analyze
- Improve
- Control
- Continuous Improvement
- Methods to measure Long Term Improvement
- Reporting to Management
Targeted Audience –
Program and project managers, quality control and assurance inspectors, and other acquisition workforce members associated with manufacturing processes, production and administrative operations.
Course Objectives –
Upon completion of this course, the student will be able to:
- Define Six Sigma
- Explain the value for using Six Sigma
- Understand and begin to apply Six Sigma Methodology
- Understand the roles of the Sigma Belts and how they impact the outcomes of the Six Sigma Process
Six Sigma Metrics
Course Description
This course teaches the participants the philosophy of Six Sigma and how to achieve that level of excellence in an organization. It covers the basics for understanding the meaning of Sigma, and the concepts behind Six Sigma. This includes its computation, derivation from the Normal Distribution and other distributions, and its function as an index of quality and excellence.
The course also demonstrates the role of Six Sigma as a quality goal and its measurements associated to other indices, such as Process Capability Indices (Cp, Cpk, Cpm), Parts-Per-Million (PPM), Defects-Per-Million (DPM), Defects-Per-Million-Opportunities (DPMO).
The instructor will also present a roadmap on how to reduce variability, defects and errors, and achieve Six Sigma in both technical (manufacturing) and non-technical (administrative, service and transactional) processes.
- Why the Need for Six Sigma
- The Six Sigma Quality
- The Goal and Quality Objective
- Statistical Distributions, Normal, Binomial, Poisson
- Frequency of Occurrence
- Descriptive Statistics
- Six Sigma Metrics
- Percent Defective, Defects, Yields, PPM, DPM, DPMO, Sigmas
- The Role of Cp, Cpk, Cpm, Z-Score
- Reducing Variability, Defects and Errors
- A Standard Approach Throughout The Organization
- Manufacturing Roadmap to Achieve Six Sigma
- Service or Transactional Roadmap to Achieve Six Sigma
- Strategy for Your Organization
- Lessons Learned
- More...
Duration: Typically 1 day.
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